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HELP & ADVICE

FAQs

FAQs

FAQs

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You can order contact lenses anytime from our DigiVision Optical online store, or visit our locations in Lansing and East Lansing, Michigan. We carry a full range of daily, bi-weekly, monthly, and specialty lenses from trusted brands, all backed by professional advice from our licensed optometrists.

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Yes. In the U.S., a valid prescription from an eye doctor is required to purchase contact lenses, even if you’ve worn them before. This ensures your lenses fit correctly, your vision is clear, and your eyes remain healthy. If your prescription has expired, you can book an eye exam online at either our Lansing or East Lansing practice.

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Most orders ship within 1–3 business days. Delivery times vary depending on brand availability and shipping method. If you’re local to Lansing or East Lansing, you can choose free in-store pickup for even faster service.  See our Shipping and Returns page for more information.

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We offer a wide selection, including Acuvue®, Biofinity®, Air Optix®, DAILIES®, Bausch + Lomb®, and specialty toric or multifocal lenses. Our online catalog makes it easy to find your brand and reorder in just a few clicks.

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Not always. Each brand and lens type has unique materials, water content, and curvature that can affect comfort and vision. We recommend speaking with our optometrists before switching. If you’re in Lansing or East Lansing, we can schedule a quick fitting to ensure your new lenses are the perfect match.

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The Cylinder (CYL) value corrects astigmatism, a common condition where the eye’s surface is slightly irregular. We offer a CYL Calculator Tool on our website to help you understand your prescription better. If you have questions, our local eye doctors are here to explain your results and recommend the right toric lenses.
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Your lenses should feel comfortable, provide clear vision, and stay centered on your eye. If you experience irritation, blurred vision, or redness, remove your lenses and contact us immediately. Our Lansing and East Lansing practices offer quick follow-ups to address any issues.

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Replacement schedules vary by lens type — daily lenses are disposed of after each wear, while bi-weekly and monthly lenses should be replaced according to your optometrist’s guidance. Over-wearing lenses can cause eye infections or discomfort. Our online store makes it easy to order on schedule so you never run out.

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Most contact lenses are not designed for overnight wear. Sleeping in lenses not approved for extended wear increases the risk of eye infections. If you want the convenience of overnight lenses, ask our optometrists about approved options available at our Lansing and East Lansing offices.

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Yes! We love helping new wearers get started. Our contact lens fittings include a personalized assessment, lens trial, insertion and removal training, and ongoing support. You can book your fitting online and visit us in Lansing or East Lansing for one-on-one guidance.